Grossunternehmen |
6000 Angestellte (Schweiz) |
| Temporaire: Non | Taux: 80 - 100% |
| Baden, Aargau, Switzerland | Langue:en |
| Site internet |
Service Manager (80-100%)
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to
lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Sales Manager
_
Your role and responsibilities
In this role, you will be responsible for the Service organization for ABB’s Critical Power Business Line. You will be
fully accountable for Service business performance, putting strategy into action and reaching strong growth targets.
Reporting directly to the Sales, Service, and Project Execution Leader Switzerland, you will play a key role in
accelerating market growth, deepening customer partnerships, and ensuring high-quality execution across service
operations.
The work model for the role is: #LI-hybrid
You will be mainly accountable for:
Executes the Service strategy as a member of the local management team. Ensures corresponding plans are implemented
consistently in the Service organization through collaboration with other businesses/hub.
Overseeing project delivery, ensuring execution on time, on cost, and quality in accordance with ABB service
management frameworks.
Working closely with Sales, Project Management and other Business Line functions to ensure operational excellence and
customer satisfaction.
Providing experienced leadership, coaching, and mentoring Critical Power regional service leaders and collaborating
closely with other ABB business lines and divisions
Is responsible for health and safety of the local Business Unit/Product Group Service team. Enforces a Service safety
and integrity culture throughout the Service organization.
Qualifications for the role:
Postgraduate degree in Business or Engineering; bringing a solid blend of commercial and technical leadership.
5+ years of experience in the UPS and/or Data Center industry, with deep exposure to mission?critical segments (Data
Centers, Semiconductor, Infrastructure, Utilities) and revenue?growth responsibility in service.
Experience leading larger regional service organizations while delivering profitable growth and margin improvement.
Demonstrated ability to engage and align stakeholders in complex matrix organizations, translating global strategy
into executable regional commercial plans.
Solid background in the electrical installation / UPS-systems and batteries industry, combining demonstrable technical
credibility.
Deep understanding of industry regulations, customer buying behaviors, and global market dynamics, leveraging SAP and
modern digital tools to improve pipeline visibility, forecasting accuracy, and customer?centric solutions; fluent in
English.
More about us
ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical
infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering
advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s
portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices
like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced
energy-efficient UPS solutions. The Division’s ABB AbilityTM Energy Manager provides a scalable, easy-to-use platform
that helps organizations save energy and reduce CO2 emissions.
The recruiting process is led by Talent Partner Ece Özen.
If you want to discover more about ABB, take another look at our website .
Call to action
Be part of something bigger. This is where progress is powered, teams initiate action, and we move the world forward
together. Run What Runs the World.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why
we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit to learn more about the impact of our solutions across the globe.
Requisition ID: JR
Wichtig: Um bei ABB angestellt zu werden, müssen Sie alle lokalen ABB-Beschäftigungsanforderungen/-prozesse
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